Restaurant Doctor UK's Range Of Training Books

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Our Product Range.

We are pleased to present to you our selection of books and guides we have created to help you in the main areas involved in running an efficient, effective and ultimately profitable restaurant.

At the moment we are running a special offer, where you can get all of our books together for one low price! Click on the icon to the right for more details.

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Bar & Cellar Management.
Learn everything you need to know about running a successful and profitable bar.

Included in this book is:

	Effectively order, rotate, count and store your stock.
	Learn how to change barrels, kegs, gas and post mix.
	Cleaning your lines, bar and cellar hygiene.
	Display and promote your stock to increase sales.
	Train your staff effectively.
	Your responsibilities and the Law.

Plus lots more useful information.

Customer Care & Complaint Handling.
Learn everything you need to know about providing excellent customer care and consistent service.

Included in this book is:

	Making great first impressions.
	Learn how to keep your service consistent.
	Making a great lasting impression.
	Defining a positive customer experience.
	Seeing things from your customers' perspective.
	Non-verbal communication and your success.

Plus lots more useful information.

Human Resource Management.
Learn everything you need to know about providing excellent customer care and consistent service.

Included in this book is:

	Making great first impressions.
	Learn how to keep your service consistent.
	Making a great lasting impression.
	Defining a positive customer experience.
	Seeing things from your customers' perspective.
	Non-verbal communication and your success.

Plus lots more useful information.

Marketing & Advertising.
Learn everything you need to know about running a successful marketing & advertising campaign.

Included in this book is:

	Making great first impressions.
	Learn how to keep your service consistent.
	Making a great lasting impression.
	Defining a positive customer experience.
	Seeing things from your customers' perspective.
	Non-verbal communication and your success.

Plus lots more useful information.

Fire Safety & Awareness.
Learn everything you need to know to keep your business and staff safe from fire hazards.

Included in this book is:

	Understanding how fires start and spread.
	The different types of fires.
	Good practices for fire prevention.
	What to do upon discovering a fire.
	Your responsibilities and the Law.
	All about fire-fighting equipment and how to use it.

Plus lots more useful information.

Time Management.
Learn everything you need to know about managing your time effectively.

Included in this book is:

	The importance of managing your time effectively.
	Analysing how you spend your time.
	The need to organise your daily tasks.
	Using a personal planner to your advantage.
	The importance of keeping your workplace stress-free.
	Delegation.

Plus lots more useful information.

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Copyright 2010 Daniel J Franks

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