Restaurant Doctor UK's Range of Self Development and Waiter and Waitress Training Books, Manuals and Guides.

Personal Development & Waiter/ess Training Manuals, Books & Guides.

We are proud to present to you our selection of waiter & waitress training books, manuals and guides which we have created to help you in the main areas involved in running an efficient, effective and ultimately profitable restaurant.

If you don't have a team of well-trained waiting on staff it doesn't matter how nice your restaurant is, how cheap your food is or how much money you throw into your business - it just won't work!

At the moment we are running a special offer, where you can get all of our training books together for one low price!

Click on the icon to the right for more details.

The main topics covered in our Bar and Cellar Management Training Book are:

	Effectively order, rotate, count and store your stock.
	Learn how to change barrels, kegs, gas and post mix.
	Cleaning your lines, bar and cellar hygiene.
	Display and promote your stock to increase sales.
	Train your staff effectively.
	Your responsibilities and the Law.

The main topics covered in our Customer Care Training book are:

	Making great first impressions.
	Learn how to keep your service consistent.
	Making a great lasting impression.
	Defining a positive customer experience.
	Seeing things from your customers' perspective.
	Non-verbal communication and your success.

The main topics covered in our Human Resources Management book are:

	Human Resource Planning.
	Researching and sourcing your staff.
	Managing and assessing your employees' performance.
	Developing and training your staff.
	Retaining your staff.
	Grievance and disciplinary procedures.

The main topics covered in our Marketing & Advertising book are:

	*What marketing really* is.**
	The Marketing Mix.
	Keeping an eye on the competition.
	Identifying your target market.
	Advertising tips and tricks.
	Which promotions to run.

The main topics covered in our Fire Safety & Awareness book are:

	Understanding how fires start and spread.
	The different types of fires.
	Good practices for fire prevention.
	What to do upon discovering a fire.
	Your responsibilities and the Law.
	All about fire-fighting equipment and how to use it.

The main topics covered in our Time & Stress Management book are:

	The importance of managing your time effectively.
	Analysing how you spend your time.
	The need to organise your daily tasks.
	Using a personal planner to your advantage.
	The importance of keeping your workplace stress-free.
	Delegation.

COPYRIGHT 2011 - D J FRANKS	WHITBY RESTAURANTS, BARS & TOURISM GUIDE

		WEBSITE BY DIGILABDESIGN